Terms and Conditions for Domain Registration and Renewal

1. Price Cap:

   • The total cost for domain registration and renewal will not exceed the price specified in the respective package for the first year.
   • Subsequent renewal fees will include the domain renewal cost and additional service charges as outlined below.

2. Renewal Fees:

   • For global domains (e.g., .com, .net, .org), renewal fees may vary based on the registrar’s pricing and prevailing exchange rates.
   • For .lk domains, renewal fees will remain fixed as determined by the local registrar.
   • A service support charge of Rs. 2,000 will be added annually for managing the renewal process, technical support, and domain maintenance.

3. Domain Pricing Details:

   • Initial domain registration fees are included in the web design package price.
   • Renewal fees, including the Rs. 2,000 service support charge, will be communicated clearly to clients before the renewal date.

4. Domain Ownership and Transfer:

   • Ownership of the domain will be transferred to the client upon full payment.
   • Any request to change domain ownership to a third party will incur an additional handling fee of Rs. 3,500.
   • Ownership transfer requests must comply with the original registrar’s terms and conditions.

5. Premium Domains: This pricing structure does not apply to premium or high-value domains. Such domains may incur higher registration, renewal, and transfer fees.

6. Refunds and Cancellations:

   • No refunds will be issued once the domain registration is complete.
   • Cancellation requests must be made prior to the registration process.

7. Service Support Charges:

   • The annual Rs. 2,000 charge covers assistance with domain renewal, technical support, and maintenance services.
   • This fee is mandatory and will be added to the total renewal cost.

8. Currency Fluctuations:

   • Renewal costs for global domains are subject to exchange rate fluctuations.
   • The pricing of .lk domains, service charges, and handling fees will remain unaffected by such fluctuations.

9. Dispute Resolution: Any disputes related to domain registration, pricing, renewal, or ownership transfer will be handled in accordance with the laws of Sri Lanka.

By proceeding with domain registration, renewal, or transfer, you should agree to these terms and conditions, including the specified fees and charges.